How to Visit

Get the help you need without the hassle.

Doctor Visits / How to Visit

3 Ways to Visit

There are three ways you can visit with an MD iPass doctor:

  1. TeleConsult: Speak with a doctor on the phone ($55)
  2. eConsult: Email with a doctor via secure portal ($35)
  3. Speak with a Nurse: Call or chat with a nurse to determine which doctor visit is best for you (free!)


Convenient when you want to speak with the doctor directly, but don’t want the hassle of making an appointment, leaving work, sitting in an office, and expensive co-pays.

Here’s how it works:

Get Started
Speak with a Nurse
1-hour Response
Next Steps
Nurse Follow-up
  • Pay for the TeleConsult and call the toll-free number found in your confirmation email

  • Discuss your symptoms and health concerns; provide your health history

  • The nurse and doctor will call you within the hour to complete your TeleConsult

  • Fill Prescription: pick up at your convenient local pharmacy
    Tests: complete any test ordered by the doctor

  • The nurse will follow up with you within 48 hours to see how you’re doing


Ideal for when you have a chronic condition, are in need of maintenance medications, or enjoy the ease of communicating with the doctor via secure portal.

Here’s how it works:

Get Started
Doctor Review
Next Steps
  • Pay for the eConsult and complete the Health Information Form online

  • The doctor will review your conditions, symptoms, and history and respond within 3-4 hours via secure portal

  • Through the secure portal, respond to the doctor’s questions, or view notes and instructions

  • Fill Prescription: pick up at your convenient local pharmacy
    Tests: complete any test ordered by the doctor

  • For questions regarding your eConsult, contact MD iPass

Care Coordination

MD iPass nurses are available to you for free to guide, assist, and support your care from MD iPass.

Here’s how it works:

Call or Chat
Describe your Symptoms or Needs
Here to Help You
  • Who better than a nurse to help you decide what services might be right for you? It’s simple. Call anytime. We’re here for you.

    Simply pick up the phone and call a nurse at 1-855-717-6300 or chat now

  • You may also speak with our nurses about completed (or in-process) consults, or if you have any questions about your MD iPass account

  • Need assistance coordinating your lab tests, discounted prescription? MD iPass nurses will help find locations, schedule appointments, and review results

  • Speak with A Nurse or Consult with A Doctor
  • Monday - Friday 7AM to 10PM   /   Weekends 7AM to 7PM Eastern